Expenses - Patients who are receiving certain state benefits may be entitled to obtain reimbursement of public transport fares. You will need to produce proof of your entitlement i.e. benefit book or letter, and your travel tickets. Your clinic clerk will advise you of the claims process when you attend clinic.
Ambulance transport - Travel by hospital transport can only be authorised by your GP for your first visit if you are assessed as medically unfit to travel by public transport, private car or taxi. For subsequent appointments, the authorisation is based on the trust policy regarding patient transport.
Patient assistance - If you are a carer/escort for a patient and you require a wheelchair please ask at the hospital Information Desk. Unfortunately our receptionists and porters are unable to assist patients getting in or out of cars.